Management Skills Test
Which
of the following characterise a ‘differentiation’-based business model?
1.
High sales volume
2.
High profit margin
3.
Well-regarded brand
4.
High-quality manufacture
a.
1, 2 and 4
b. 2, 3
and 4
c. 1, 3
and 4
d. 1, 2
and 3
e. All
of the above
Which
of the following are not legitimate risk management options?
1.
Term in ate
2.
Turn
3.
Tolerate
4.
Treat
5.
Test
6.
Transfer
a. 1
and 4
b. 2
and 3
c. 5
and 6
d. 2
and 5
e. 1
and 6
f. 3
and 4
Self-regulation,
one of the characteristics of an effective leader, is defined as the ability to
____________.
a.
understand one's own reactions and the effect of one's behavior on other team
members.
b.
control oneself and to reflect in complex situations.
c.
maintain an ongoing commitment to a goal in often turbulent and chaotic times.
d.
understand the complexities of other people's situations.
e.
maintain teamwork in situations where uncertainty can isolate and drive people
apart
Which
of the following types of costs is not typically 'variable':
a. Cost
of raw materials
b. Cost
of marketing
c. Cost
of lighting
d. Cost
of transportation
Which
of the following defines 'apprenticeship' training?
a. A
method of training meant to give the trainee sufficient knowledge and skill in
those trades and crafts in which a long period of training is required for
gaming complete proficiency.
b. A
method of training which is generally provided to the skilled and technical
personnel.
c. A
method involving the creation of a separate training centre within the plant
itself for the purpose of providing training to new employees.
d. A
method of training designed to help new staff rapidly to acquire simple skills
A
manager is seeking to introduce new working conditions. Which of the following
is the best way to gain employees' cooperation?
a.
Send an email to the entire staff informing them of the new conditions.
b. Post
the new instructions on a notice board.
c.
Organize a briefing for the entire staff.
d.
Discuss the proposals with staff representatives.
Computers
have helped immensely in the design and development of products for the
manufacturing
sector. With reference to this statement, which computer-related
technology supports the above statement?
a.
CAD
b. CAM
c.
Decision Tree Analysis
d.
Artificial Intelligence
e. CAP
A
tool for evaluating organizational performance across the full range of a
business is known as a 'balanced ____________’.
a.
scorecard
b.
ledger
c.
matrix
d.
health check
Which
of the following statements is not likely to characterize a planning approach
to strategy development?
a.
Strategies are the outcome of rational, sequential, and methodical practices
b.
Definite and precise objectives are set
c.
Strategies are developed by negotiation and bargaining between interest groups
d.
Defined procedures for the implementation and achievement of strategic
objectives are developed
e. None
of the above
Budgetary
control systems involve _____________.
a.
Estimation of control
b.
Setting of targets
c.
Monitoring of performance
d.
Preparation of budgets
Operations
can be classified according to their volume and variety of production, as well
as the degree of variation and visibility. Which of the following operations
would be classified as high-volume, low-variety?
a. A
cashier's
b. A
carpenter's
c. A family
doctor's
d. A
front-office bank's
Which
of the following statements regarding the five core job dimensions is true?
a. The
less feedback individuals receive, the more autonomy they feel and the more
committed they will be to the job.
b. The
less variety in the skills a person can use in performing work, the more the
person perceives the task as meaningful or worthwhile.
c. The
more the work has a direct effect on the work or lives of other people, the
less the employee will view the job as meaningful.
d.
The more autonomy in the work, the more responsibility the workers feel for
their success and failures and the more committed they are to their work.
Selling
stock not actually owned in the expectation that the price will fall is known
as _______________.
a.
going long
b.
flotation
c.
short-selling
d.
divestment
Which
of the following is not a feature of a good organizational structure?
a.
Clear line of authority
b.
Adequate delegation of authority
c.
Proper span of control
d. More
managerial levels
e.
Simple and flexible structure
Set-up
costs that make it difficult for new companies to enter a particular market are
known as ______________.
a.
hurdles to entry
b.
barriers to entry
c.
obstacles to entry
d.
impediments to entry
Which
of the following best completes the sentence: “Repetitive decisions are known
as ____________”.
a.
operational decisions
b.
programmed decisions
c.
routine decisions
d.
standard decisions
Long-term
budgets are useful for those industries where the gestation period is long. Which
of the following is not relevant to the above statement?
a.
Machinery
b.
Electricity
c.
Textile
d.
Engineering
Which
of the following is a current liability of a business?
a. Cash
b.
Debtors
c. Bank
overdraft
d. Work
in progress
In
which context are the terms Unfreezing and Refreezing used?
a.
Management of Change
b.
Management of Order
c.
Dimensions of Order
d.
Resistances Change
e.
Dimensions of Control
The
degree to which a company owns its upstream suppliers and its downstream buyers
is known
a.
monopolization
b.
vertical integration
c.
specialization
d.
diversification
Which
of the following are incorrect?
1. Policies
are established after a thorough study and analysis of work. Procedures are
often established without any study and analysis.
2. Policies
help us in fulfilling the objectives of the enterprise. Procedures show us [he
way [o implement policies.
3. Policies
are specific and lay down the sequence of definite acts. Procedures are
generally broad and allow some discretion.
4. Policies
are general guides to both thinking and action of people at higher levels.
Procedures are general guides to action only, usually at lower levels.
a. 1
and 2
b. 1
and 3
c. 2
and 3
d. 2
and 4
e. 3
and 4
f. 1
and 4
Jack
Smith was reviewing the performance of his employees and was trying to decide
which of them could profit the most from some additional managerial
involvement. Listed below are the four employees he is considering. Everything
else being equal, which of the following employees will benefit from the
additional managerial involvement as a result of his/her performance being most
appreciated?
a.
Johnson, who has successfully worked independently for several years.
b.
Marko, who has recently been assigned a highly-challenging, but
relatively-unstructured task.
c.
Baker, who has been employed with the firm in a variety of related positions
for nearly fifteen years.
d.
Louis, who recently received recognition for outstanding service.
Which
of the listed management functions involves creating an environment where
everyone works together to achieve the common goals of the organization?
a.
Planning
b.
Controlling
c.
Leading
d.
Recruiting
e.
Organizing
Which
of the following is neither a cash in-flow nor cash out-flow?
a.
Rents received
b.
Payments from debtors
c.
Payments to creditors
d.
Mortgage repayments
e.
Depreciation
If
the financial year starts in January, the Fixed Budget will be prepared
______________.
a. a
month or two earlier
b. in
January
c. at
the end of that year
d. as
and when the Financial Manager decides
Which
of the following is not a key function of leadership?
a.
Enthusing and inspiring staff.
b.
Setting strategic direction.
c.
Being accountable for performance.
d.
Closely monitoring the execution of tasks.
According
to Bruce Tuckman's model of group development, which is the second stage
through which a team passes?
a.
Storming
b.
Forming
c.
Performing
d.
Norming
Which
of the following characterizes the difference between Managers and Leaders?
a.
Leaders are concerned with strategic issues; managers are concerned with
tactical issues
b.
Managers are concerned with the vision of the company; leaders are concerned
with the contingency plans
c.
Managers are concerned with concepts; leaders are concerned with details
d.
Managers are concerned with order and stability; leaders are concerned with
change
e.
Managers are concerned with directing others; leaders tend to do the work
themselves
In
decentralization, subordinates ______________.
a.
enjoy significant powers
b. are
permitted limited powers
c. Do
not get any powers
d. work
unsupervised
e.
are no longer managed
Which
of the following reveals whether or not a company is earning a profit?
a.
Income statement
b.
Statement of cash reconciliation
c.
Balance statement
d.
Statement of cash flows
e.
Statement of owners' equity
According
to the team roles identified by Belbin, a 'plant' is someone who is-
a.
highly-specialized
b.
good at turning ideas into action
c.
creative and unorthodox
d.
adept at handling inter-personal relationships
Which
is not a characteristic of a 'democratic leader' as identified by Lewin,
Lippitt and White?
a.
Involving subordinates in decision-making
b.
Acknowledging that he/she cannot know everything
c.
Devolving ultimate decision-making authority
d.
Earning subordinates 'respect by listening to advice
Which
of the following is not a financial statement?
a.
Statement of Financial Loss
b.
Income Statement
c.
Balance Sheet
d.
Statement of Retained Earnings
e.
Statement of Cash Flow
Which
one of the following is not the function of Personnel Management?
a.
Procurement of the right kind and number of persons
b.
Training and development of employees
c.
Integration of the interests of the personnel with that of the enterprise
d.
Management of customer requirements
Which
of the following is an external source of recruitment?
a.
Promotion from within
b.
Transfer of employees
c.
Unsolicited applicants
d.
Staff returning from maternity leave
In
which order would the following strategic planning activities take place?
1. Evaluating
performance
2. Devi
sing strategy
3. Documenting
plans
4. Executmg
plans
a.
2.4,3,1
b.
4,3,1,2
c.
3,2,1,4
d.
4,1,3,2
e.
2,3,4,1
If
a manager is attempting to establish motivational goals for his employees,
which of the following should he do?
a.
Involve subordinates in the goal-setting process
b. Set
goals that are stated in very general terms
c. Set
conflicting goals so employees can accomplish one goal or another as they
choose
d. Set
goals that are easy to achieve
Why
do businesses use cash-flow forecasts as part of the internal planning process?
a. To
estimate the value of their assets at the year end
b. To
assess potential profit or loss
c. To
allocate the marketing budge
d. To
predict future borrowing requirements
In
which of the following circumstances is the directive method of introducing
planned change inappropriate?
a.
When the manager enjoys sufficient position power (e.g.: he' she has
significant control over rewards and punishments)
b. When
the employees are achievement-motivated and willing to accept the change
c. If
organization communication pattern is 'star-type', which favors the change
agent as a leader over his subordinates
d. When
the driving forces far outweigh the restraining forces
A
member of the Board of Directors of a company who is not an employee of the
company is called a-
a.
consultant
b.
inside director
c.
non-executive director
d.
corporate officer